Privacy Policy
Clear information about how SmartGen handles information when you use our store and services.
Your privacy matters.
The information below explains how SmartGen handles personal information when you use our services.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
We may collect information depending on how you interact with the Services and as permitted or required by applicable law.
- Contact details including your name, address, shipping address, phone number and email address.
- Transaction information including products viewed, cart activity, purchases, returns and cancellations.
- Communications with us including information you provide when contacting customer support.
- Device information including information about your device, browser and network connection.
How We Use Your Information
We may use personal information to provide, maintain and improve the Services, process orders, communicate with customers, provide support, protect the security of the Services and comply with legal obligations.
Disclosure of Personal Information
Personal information may be disclosed to service providers and other parties that help us operate the store and provide the Services, where appropriate and permitted by law.
Retention and Security
We retain personal information for as long as reasonably necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes and enforce applicable agreements.
Your Rights and Choices
Depending on where you live, you may have rights relating to access, correction, deletion, portability, objection or restriction of certain processing of your personal information.